What should I do if I've lost my password?

In order to restore password you should write us a letter from your registration email. Please
indicate your username. You will receive new password on email.

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What is Gphone Voicemail and how do I activate it?

Gphone Voicemail is free voice mail box for your Gphone phone number.

• free of charge
• free email notifications
• free voice mail check possibility  from any Gphone  account
• record your own announcements

As you register for Gphone service log in your personal web account and follow the instructions, you can configure voicemail by yourself.
Details > Devices > Call flow voicemail configuration.

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How do I configure?

Analogue telephone adapter
IP Phone
Xlite
Nokia N/E Series

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Where shall I receive Voucher ?

At the end of the month you will receive Voucher  on our registration email.
Notice: You will receive Voucher only if you have collected minimum 300 incoming minutes per month.

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What payment methods do you accept ?

Gphone accepts Pay Pal payments.
Also, you can recharge your balance in service centers of: Bank of Georgia; Standard Bank; Peoples' Bank or by Internet banking of Bank of Georgia, TBC Bank, Bank Republic, Standard Bank or VBT bank.

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How shell I pay via Pay Pal ?

Enter your web account, select online payments via Pay Pal.  Enter amount to update your balance. (Payments done in USD and will get converted and put on account in GEL)
Minimum amount to update your balance is 5 USD.
NOTICE: amount entered in payment field doesn't include vat. (18% in Georgia)
E.G. If you want to pay 5 USD, you should write 4.24 in the payment field.

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Can I make use of this service abroad ?

Nokia N/E series configuration:

Step1
Go to Tools/Settings/Connection/Sip settings. Create the following profile

Profile name: Gphone
Profile: IETF Defoult
Access point: (your WLAN AP name)
Public user name: Your telephone Number  47 XX XX@sip.gphone.ge
Use Compression: No
Registration: "Always NO"
Use Security: NO

Step2
Proxy Server Address: sip.gphone.ge
Register Server: sip.gphone.ge
Realm: asterisk
Username: Your telephone number 47 XX XX

Step 3
Enter the following for Register Server setting
Register server: sip.gphone.ge
Realm: asterisk
Username: your telephone number 47 XX XX
Password: ******
Transport type: UDP
Port: 5060

Step 4
Go to Tools/Settings/Connection/internet telephone settings
create a new profile for ‘'Gphone"
Choose Gphone as a preferred profile.


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How should I dial?

Gphone subscribes should follow dialing rules given below:

To any international number: 00 country codes, city code and the number
For example:  Russia               Moscow     00 7 495 *** ** **
                                                Mobile     00 7 901 *** ** **

To Georgian mobile operators dial 8 mobile operator code and the number.
For example:                          Magti         8 99 ** ** ** 
                                               Geocell      8 93 ** ** ** 
                                               Beeline      8 97 ** ** **
To Georgian regions dial 8 city code and the number.
 For example:  Georgia          Batumi        8 222 * ** **